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Refund Policy

Legal Disclaimer

At EZCRM HUB, we prioritize customer satisfaction and are confident in the value and functionality of our CRM solutions. However, we understand that sometimes a product may not meet expectations or align perfectly with your business needs. To ensure complete peace of mind, we offer a No-Questions-Asked 30-Day Full Refund Policy. This document provides a comprehensive explanation of the policy, including eligibility criteria, the refund process, and important terms and conditions.

1. Overview of the Refund Policy

Our No-Questions-Asked Refund Policy allows customers to request and receive a full refund within 30 days of their purchase date. This policy applies to all EZCRM HUB products and services purchased directly from our website or authorized sales channels. We strive to make the refund process simple and hassle-free, reflecting our commitment to providing a risk-free purchasing experience.

2. Eligibility Criteria

To qualify for a full refund under this policy, the following conditions must be met:

  • Timeframe: The refund request must be made within 30 calendar days from the original purchase date. Requests submitted after this period will not be eligible for a refund.

  • Original Purchase Channel: The product or service must have been purchased directly from EZCRM HUB. Purchases made through unauthorized third-party platforms are not covered by this policy.

  • Payment Completion: Refunds are only applicable for fully paid purchases. Transactions with pending payments or partial installments are not eligible.

  • Subscription Products: For subscription-based services, the refund applies only to the first billing cycle. Renewal charges are non-refundable under this policy.

3. No-Questions-Asked Guarantee

Under this policy, customers are not required to provide a reason or justification for their refund request. Whether the product did not meet expectations, was not suitable for your needs, or you simply changed your mind, EZCRM HUB will honor your refund request without asking further questions.

4. Products and Services Covered

This policy applies to the following:

  • CRM Software Licenses: One-time purchases and annual or monthly subscriptions of EZCRM HUB software.

  • Customization Services: Add-ons, plugins, or other services purchased at the time of product acquisition.

  • Training and Support Packages: Training materials or support plans purchased within the 30-day period.

  • Cloud-Based Services: Any fees associated with cloud hosting or usage billed within the 30-day timeframe.

5. Important Terms and Conditions

  1. Refund Method:
    Refunds will only be issued to the original payment method. EZCRM HUB is not responsible for delays caused by third-party payment processors or financial institutions.

  2. Access Revocation:
    Upon refund approval, access to the purchased product, service, or subscription will be terminated immediately. This includes deactivation of licenses, plugins, or access to cloud services.

  3. Legal Jurisdiction:
    Refunds are processed in compliance with the laws and regulations of the customer’s country, subject to the terms of this policy.

7. Customer Support for Refund Queries

For any questions or assistance with your refund request, our dedicated support team is available to guide you through the process. Contact us via:

  • Email: info@ezcrmhub.com

  • Phone: +1-800-EZCRMHB

  • Live Chat: Available 24/7 on our website.

9. Conclusion

EZCRM HUB’s No-Questions-Asked 30-Day Full Refund Policy reflects our commitment to transparency, customer satisfaction, and confidence in our products. We strive to ensure a seamless and risk-free experience for all our customers. If you’re not fully satisfied, rest assured you can claim a refund within the first 30 days—no strings attached.

For full details on our terms and conditions, visit our Refund Policy Page.

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